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| Serving The Conductors Of The Long Island Rail Road |
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| Empire Plan Information |
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| BENEFITS ON THE WEB... Access to the Empire Benefit Web Page can be obtained by visiting www.empireblue.com. This web site will open the door to the Empire Plan Participating Provider Directory. You can search the directory by location, specialty or name. This web site will also provide you with a wealth of benefit information. THE EMPIRE PLAN REPORT... From time to time, you will receive the Empire Plan Report. This is a publication that offers important information about the benefit plan - please save this information. EMPIRE PLAN TELEPHONE NUMBERS... Empire Blue Cross and Blue Shield - 1-800-342-9815 Call for hospital and related services. United Health Care - 1-800-942-4640 Participating Provider / Basic Medical Programs / and the Managed Physical Medicine Program. Home Care Advocacy Program (hcap) - 1-800-638-9918 You must call before you receive home care services and/or durable medical equipment and/or supplies. Health Call - 1-800-992-1213 You must call before a maternity or hospital admission, within 48 hours after an emergency or urgent hospital admission and before elective (scheduled) Magnetic Resonance Imaging (MRI). Value Behavioral Health - 1-800-446-3995 You must call before any mental health or substance abuse treatment, including alcoholism treatment. Empire Plan Prescription Drug Program - 1-800-964-1888 Call for pharmacy locations, mail service, prior authorization and claims. |
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